15 % Discount on services

Organiser

The organiser of the promotion is Muller Pneus s.à r.l., 6a, Duerfstrooss, L-6695 Mompach, registered with the Luxembourg Trade and Companies Register under number B 98317, VAT identification number LU19931544.

Promotion period

The promotion applies to confirmed workshop appointments that actually take place between 28/09/2026 and 10/10/2026, inclusive. The appointment may be booked before the promotion period begins. The booking date is not decisive; the confirmed appointment at which the vehicle is presented and the agreed service begins is decisive.

Eligible customers

Private and business customers are eligible to participate. The promotion is announced by email and publicly on the Muller Pneus website. Prior personal receipt of the advertisement is not a condition of participation. For business customers, the invoice is issued to the company.

A promotion appointment confirmed for one customer and one vehicle cannot be transferred to other persons, companies, customer accounts or vehicles. Other customers may book their own promotion appointment if an appointment is available during the promotion period.

Eligible vehicles

There is no limit to the number of participating vehicles per customer. A separate workshop appointment must be confirmed and actually attended for each vehicle during the promotion period.

Leased vehicles and vehicles whose costs are billed wholly or partly through a leasing company, a lease agreement, or a maintenance or service agreement of a lessor are excluded. This exclusion applies regardless of whether the vehicle user is a private or business customer.

Discount and covered services

Eligible customers receive a 15% discount on all Muller Pneus services actually provided during the promotion appointment and separately itemised on the invoice. These include, in particular, fitting, balancing, storage, repairs and billed disposal services.

Goods are excluded from the discount. This applies in particular to new tyres, rims, TPMS sensors and other items sold as goods. The actual classification of the invoice item as a service or goods is decisive. The discount is deducted from the eligible service items.

Booking and availability

The promotion is subject to the availability of workshop appointments. A booking request does not create an entitlement to an appointment or the discount. Appointment confirmation by Muller Pneus is required. Availability may vary by branch and service.

Claiming the discount

The promotion must be assigned to the customer account when booking or claimed no later than when the vehicle is accepted, with reference to the published promotion. Once the invoice has been issued, the discount cannot be claimed or credited retrospectively.

Rescheduling, cancellation and no-show

If an appointment is rescheduled at the customer’s request to a date outside the promotion period, the discount no longer applies. This also applies if the original appointment was confirmed within the promotion period.

If Muller Pneus must reschedule an already confirmed appointment to a date outside the promotion period for operational reasons, the discount remains valid for the first reasonable replacement appointment offered by Muller Pneus. If the customer chooses a later appointment instead, the discount may no longer apply.

The continued validity of the discount does not apply if tyres ordered by the customer are required for the agreed service and, despite being ordered in good time, are not available during the promotion period because of a delivery delay or non-delivery for which Muller Pneus is not responsible. If the workshop appointment therefore takes place only after 10/10/2026, no promotion discount will be granted. The customer’s statutory or contractual rights relating to the tyre order remain unaffected.

There is no entitlement to the discount if the customer cancels or does not attend, or if the agreed service cannot be performed for a reason attributable to the customer or the vehicle.

Combination with other benefits

The promotion cannot be combined with other discounts, vouchers, special prices, framework agreements or comparable price benefits. If several price benefits are available, only the single benefit that is financially most advantageous to the customer will be applied. Double discounting is excluded.

No cash payment or transfer

Cash payment, offsetting against previous orders, retrospective crediting or resale of the discount benefit is excluded. The discount cannot be transferred to another customer or customer account.

Misuse and technical errors

Muller Pneus may refuse the discount where there are specific indications of misuse, false information or technical manipulation. Obvious technical or editorial errors may be corrected. Claims already properly confirmed remain unaffected unless mandatory law provides otherwise.

Statutory rights

Customers’ mandatory statutory rights, particularly consumer rights and claims relating to defective services, are not limited by these promotion terms.

Relationship with the General Terms and Conditions

The Muller Pneus General Terms and Conditions also apply. Where these promotion terms contain different provisions concerning the discount, the promotion terms take precedence only for this promotion. Mandatory statutory provisions remain unaffected.